Contact and Support

There are many ways to get in touch. The regional sales map contains information for contacting our regional sales representatives and distribution channels. On the left hand side, you will find details of our regional sales offices, and you can also complete our handy web form below, which will be dispatched immediately to your local Andor representative.

Please note that Andor will be unable to support warranty on products purchased outside the official channels.

Product Support Documentation

Please select your product from the list of options below to display all related documentation...

General Support Information

A list of documents related to general product support information, returns policies and warranty coverage.

Regional Sales Map

Please click to choose a regional sales representative
or distribution partner in your area...

Just want to contact us?

Complete the form below, stating the nature of your enquiry, and a local Andor reprentative will contact you.

Please indicate the nature of your enquiry:

Critical = total loss of functionality or major reduction in performance
Major = reduced performance with general operation still possible
Minor = small bug – vast majority of functionality still possible - or advice

Discover how you can contact us...

Regional Sales Map
Learning Center
Login to MyAndor

Corporate Headquarters:

  • Andor Technology Ltd.
    7 Millennium Way
    Springvale Business Park
    Belfast BT12 7AL, UK
    +44 (28) 9023 7126

Regional Offices:

  • Andor USA - Administration
    300 Baker Avenue, Suite 150
    Concord, MA 01742
    +1 (860) 290 9211
  • Andor USA - Customer Support
    425 Sullivan Avenue, Suite 3, South Windsor, CT 06074
    +1 (860) 290 9211
  • Andor Japan
    IS Building, 3-32-42 Higashi-
    Shinagawa, Shinagawa-ku,
    Tokyo 140-0002
    +81 (0) 3 6732 8968
  • Andor China
    Unit 1, Building A,
    66 Zhufang Rd, Haidian Dist.
    Beijing 100085
    +86 (10) 8271 9066