Contact Us | Andor

Product Support

Here you can gain access to the latest specification sheets, manuals, technical information and literature by selecting your product from the list below. Some of the listed material is available only through MyAndor, a unique customer portal focused on the delivery the latest product material. You can register for MyAndor by clicking on the icon to the left.

Please note that Andor will be unable to support warranty on products purchased outside the official channels.

Choose your product...

Please select your product from the list of options below to display all related documentation...

General Support Information

A list of documents related to general product support information, returns policies and warranty coverage.

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Complete the form below, stating the nature of your enquiry, and a local Andor reprentative will contact you.

Please indicate the nature of your enquiry:

Critical = total loss of functionality or major reduction in performance
Major = reduced performance with general operation still possible
Minor = small bug – vast majority of functionality still possible - or advice

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Corporate Headquarters:

  • Andor Technology Ltd.
    7 Millennium Way
    Springvale Business Park
    Belfast BT12 7AL, UK
    +44 (28) 9023 7126

Regional Offices:

  • Andor USA - Administration
    300 Baker Avenue, Suite 150
    Concord, MA 01742
    +1 (860) 290 9211
  • Andor USA - Customer Support
    425 Sullivan Avenue, Suite 3, South Windsor, CT 06074
    +1 (860) 290 9211
  • Andor Japan
    IS Building, 3-32-42 Higashi-
    Shinagawa, Shinagawa-ku,
    Tokyo 140-0002
    +81 (0) 3 6732 8968
  • Andor China
    Building B2 West,
    Haitong Times Business Center, Haidian Dist.
    Beijing 100089
    +86 (10) 5884 7908